Privacy Policy

At PERUVIAN TOURS AGENCY SOCIEDAD ANONIMA CERRADA, we are committed to protecting your privacy. This policy applies to our website (www.nodohotels.com) and governs our data collection, processing, and usage practices. It also outlines your choices regarding the use, access, and correction of your personal information. If you do not agree with the practices described herein, we kindly ask you not to use the website.

In compliance with Law No. 29733, Personal Data Protection Law and its Regulations, we inform you that your personal data will be treated exclusively, confidentially, and indefinitely (unless rights are exercised) by PERUVIAN TOURS AGENCY SOCIEDAD ANONIMA CERRADA, for the purpose of providing hotel services and customer support.

This policy is updated periodically. Any changes will be published on this page and, if applicable, notified to you by email. Previous versions will be archived for reference.

 

1. About the data we collect

We collect personal information, which may include:

  • Full name
  • Gender
  • Mailing address
  • Phone number
  • Email address
  • ID, foreigner’s card or passport
  • Payment data (credit/debit cards)
  • Date and place of birth
  • Nationality
  • Information about trips, companions, preferences or requested services
  • Images captured by security cameras in common areas
  • Publicly available data on social media if you interact with our channels

If you provide data about third parties (e.g., when booking on someone else’s behalf), you confirm you have their authorization.

 

2. How we collect information

We collect personal information through:

  • Website: bookings, forms, and inquiries on www.nodohotels.com.
  • In-person interactions: when using hotel services like restaurant or laundry.
  • Customer service: through phone or email contact.
  • Security cameras: in common areas for protection purposes.
  • Social media: when participating in promotions or submitting forms.
  • Geolocation (future use): Nodo Hotels may use location-based technologies to personalize your experience, upon your consent.

 

3. Use of personal information

We use your information to:

  • Process bookings and payments
  • Confirm services and manage your stay
  • Provide personalized attention
  • Send commercial communications (with your consent)
  • Conduct surveys and improve our services
  • Ensure the safety of our facilities
  • Comply with legal or contractual obligations

 

4. Data disclosure

We may disclose your personal data if:

  • Required by law or competent authority
  • Necessary for legal proceedings
  • Essential to protect our rights, safety or interests
  • Previously authorized by you

Third-party data processors will operate under confidentiality agreements and according to the law.


5. Data subject rights

You have the right to access, rectify, cancel, or oppose the processing of your personal data. To exercise these rights, please contact us at:

Email: reservas@nodohotels.com

 

6. Acceptance

The use of our website and services implies your acceptance of this privacy policy. If you do not agree, we recommend you refrain from browsing or submitting personal data.